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St. Joseph's Hospital Health Center

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Jul 21 2014
Bottlenecks in Training Doctors

By: Kathryn Ruscitto  Blog: Advancing Excellence

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Last week a physician stopped me to say he was moving to Florida; it's time to be closer to his children. My heart sank. He is a kind, caring physician, and someone who reflects our values.

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Jul 14 2014
St. Joseph's Physicians Go Live

By: Kathryn Ruscitto  Blog: Advancing Excellence

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This week the last part of our system goes live with SJLinked our new electronic medical record (EMR), with the coming on line of St. Joseph's Physicians in Liverpool.

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Jul 7 2014
Patient Satisfaction

By: Kathryn Ruscitto  Blog: Advancing Excellence

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I had two letters this week, one from a very grateful patient, who listed every employee who had touched her in some way, and asked me to thank them. She couldn't have done a better job describing our mission and values. It was a wonderful letter and I wrote and thanked her for sharing the experience.

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Jun 29 2014
Campus Developments

By: Kathryn Ruscitto  Blog: Advancing Excellence

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This past week I had the opportunity to tour several projects which are nearing completion on our campus. The Patient Tower is almost complete and the new hallway off the lobby is now visible. The new surgical waiting room is being readied, and last week we held a thank you luncheon for the construction staff from Hayner Hoyt Corporation, our own facilities team, nursing staff and other partners to say thanks for all of the hard work. We expect to transition to this new space in September.

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Jun 22 2014
The Disruption in Health Care

By: Kathryn Ruscitto  Blog: Advancing Excellence

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This past week I was with CEO's from across New York State hearing about changes in our industry and what we need to do to prepare for them. It is nothing short of a major disruption of our current business model, moving in a direction from being acute care focused to being community focused. New York State wants to decrease overall hospital use by 25 percent over the next five years. They want more work done in the community using health homes, primary care medical homes, home care and technology.

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