About Our Dental Providers
Dental hygienists and dental residents will provide your dental care under the direction of attending dentists from the community who volunteer their time. Dental assistants and other support staff assist in your dental care.
General dentistry and specialties are offered
- Periodontics: treatment of diseases of the gums and bones that hold the teeth
- Pedodontics: dental care for children and patients with special needs
- Prosthodontics: replacement of missing teeth with dentures, partial dentures, crowns and/or bridges
- Oral surgery: extractions (removal of teeth) and repair of injuries and defects of the mouth and jaw
- Endodontics: root canal therapy, including diseases of the pulp and nerves, which are inside the tooth
About Your Dental Care
Our staff functions as a team to deliver optimum dental care. We ask that you schedule your dental exams and prophylaxis (prevention and cleaning) appointments in advance twice a year. However, your dentist may advise you to be seen more often.
During one of your routine visits, X-rays will be taken, and a screening of the condition of your gums will be done. The dentist will evaluate your oral health, which will include a head and neck exam. If necessary, you will be scheduled to receive additional treatment.
There may be times when you need treatment elsewhere. You will be referred to another dentist who can provide the type of care you need.
About Our Office Hours and Appointments
All patients are scheduled by appointment Monday through Friday between 8:30 a.m. and 5 p.m., except for emergencies. As a courtesy to others, please be on time for your appointments. If you are late, we may need to reschedule your appointment.
Missed appointments are strongly discouraged. If you need to cancel an appointment, please call our scheduling coordinator 24 hours in advance at 315-448-5477. If you continue to break appointments, we will discontinue services to you. You should notify us of any problems that keep you from your appointment.
How to Pay for Services
The fees charged by the dental office are based on the services provided. Payment is due at the time of your visit. The office participates in most insurance plans, including Medicaid. If extensive dental work is needed, the dentist will provide you with an estimate. If you need assistance with payment, a financial counselor will help you.
If you have a dental emergency during regular hours (Monday through Friday from 8:30 a.m. to 5 p.m.), please call 315-448-5477 so we can see if we can work you into the schedule to be seen.
If you have an emergency when our office is closed, call 315-448-5111 and ask for the dental resident on call. A dental resident is on call 24 hours a day. It is important that you talk with one of our dentists before you come to the hospital. In case of severe trauma, report to the nearest emergency room and tell them you are a patient of St. Joseph's Hospital Health Center Dental Office.
Address or Telephone Number Change
If you change your address or telephone number or have an unlisted telephone number, please notify us. This information will help keep our records current.