St. Joseph’s Hospital Health Center welcomes all patients with disabilities. Interpreter services are available at St. Joseph’s for people who are hard-of-hearing, visually impaired or who speak limited or no English. These services are free and available 24 hours a day. In maintaining compliance with the Americans with Disabilities Act, this hospital will provide auxiliary aids and services to patients with disabilities, including American Sign Language (ASL) interpreter services for patients with hearing disabilities, to ensure effective communication. When a patient or companion requires an ASL interpreter, or other auxiliary aids or services, this hospital will provide a qualified ASL interpreter who can interpret medical terms, or other appropriate auxiliary aids or services, free of charge to the patient.
Trained medical interpreters may be accessed by your health care provider at any of our network sites. Interpreter services routinely used by St. Joseph’s are available through the Spanish Action League, MAMI (Multicultural Association of Medical Interpreters), AURORA (for the hard-of-hearing) and Empire Interpreting Service (for the hard-of–hearing and/or Limited English Proficient individual). St. Joseph’s also contracts with Cyracom, a telephonic interpreter service of more than 170 languages and dialects, and Language Line to accommodate the needs of Limited English Proficient and hard–of–hearing individuals. In the hospital setting ASL video conferencing is also available.
If you or your companion needs these services please inform our staff.