When you are a patient of the Maternal Child Health Center Pediatric Office, you will be cared for by a staff which specializes in pediatric health care. The team includes board-certified physicians, nurse practitioners, nurses and other support staff. Other services available include social services, health care education, nutritional counseling and financial counseling.
Your Child's Care
We provide well child examination and sick child treatments to newborns through age 18 or your child's college physical. The office also provides school physicals, sports physicals, immunizations and college physicals. Interpreters are available to help us assist families who speak a foreign language. Please bring your child's vaccine record to all doctor visits. To serve your child better, we request that a parent or adult who knows your child well accompany your child to each appointment. If someone other than a parent brings your child to an appointment, we need written permission from the child's parent to provide care for the child. If you require clarification, please contact our office prior to your child's scheduled appointment.
Office Hours and Appointments
Our office is open Monday through Friday from 8:30 a.m. to 5 p.m. for routine and acute appointments. If you cannot keep an appointment, please call the office at least 24 hours in advance. If you will be late for an appointment, please call to let us know. We do reserve the right to reschedule your child's appointment for extreme lateness or during office emergencies.
Telephone Number
The office phone number is 315-703-5270. You may call this number during office hours to schedule an appointment. If you have questions or concerns, a nurse or physician will return your call to discuss them with you.
Prescription Refills
Please call during office hours at least three days in advance of when you will need medicine refilled. Please have your pharmacy name and phone number available.
If Your Child Is Hospitalized
In the unlikely event that your child needs to be hospitalized, an admission to a pediatric ward will be arranged. We prefer that you use the University Hospital Pediatric Emergency Room, if your child is seriously ill or injured. Doctors from our office will continue to be involved in your child's care during hospital admissions.
After Hours Care
If you need to speak to a physician about an acute problem when the office is closed, please call 315-703-5270. Our answering service will take your message and contact our on-call physician who will call you back. Please call the answering service before going to the emergency room. If you feel you have a life-threatening emergency, call 911 or go to University Hospital Pediatric Emergency Room and identify your child as a patient at St. Joseph's Maternal Child Health Center Pediatric Office.
How to Pay for Our Services
The fees charged by our office are based on the services rendered. A business office representative is available to assist you as needed. Medicaid applications can be processed through our office. Please notify our office with all changes in your insurance coverage. Please bring your insurance card and identification to each visit.
How to Help Us Reach You
Please notify our office with all changes in your address, phone number, cell phone number or beeper. This will help us reach you when we have a concern about your child.
New York State Department of Health HIV Primary Care Medicaid Program
St. Joseph’s Hospital Health Center participates in the New York State Department of Health HIV Primary Care Medicaid Program in order to reach out to patients to facilitate early treatment options. For more information please call 315-448-5480.
Learn more about
Family-centered Obstetrics services or view our
Schedule of Classes.