St. Joseph's Hospital Health Center welcomes all patients and their companions with disabilities. Interpreter services are available at St. Joseph’s for people who are deaf, hard of hearing, visually impaired or who speak limited or no English and are available 24 hours a day. In maintaining compliance with the American with Disabilities Act, this hospital will provide auxiliary aids and services to patients with disabilities, including American Sign Language (ASL) interpreter services for patients with hearing disabilities, to ensure effective communication. When a patient or companion requires an ASL interpreter, or other auxiliary aids or services, this hospital will provide a qualified ASL interpreter who can interpret medical terms, or other appropriate auxiliary aids or services, free of charge to the patient.
Trained medical interpreters may be accessed by your health care provider at any of our network sites. St. Joseph’s provides a telephonic interpreter service of more than 206 languages and dialects, to accommodate the needs of Limited English Proficient patients. In addition, a Video Remote Interpretation (VRI) laptop is available for ASL and other languages.
If you or your companion needs these services please inform your staff.
The point of contact for patients and/or their companions for information regarding effective communication is: Office of Patient Experience, Coordinator of Interpreter Services 315-448-5559.