Innovative Solution Allows More Time at the Bedside
Nurses walk several miles a day as they care for patients and families. They walk to and from the patient rooms, down the hall to the various nursing stations and around the floor to access equipment and supplies needed to care for the patients. In fact, one estimate clocks the distance at a whopping five miles a day! A new “pass-through server” reduces approximately 50 percent of the steps per day. The server is really a cabinet full of equipment and supplies that can be accessed right from the patient’s room. It also has a door on the hallway side for ease in restocking. The server helps caregivers quickly and efficiently gain access to needed supplies without having to leave the patient’s room, maximizing the time spent with the patient.
Patient-Centered Care Requires New Mobility
St. Joseph’s listened to the dozens of caregivers who wanted more mobility in the patient room. Instead of a wall-mounted computer workstation, there are “WOWs” or workstations on wheels. They allow caregivers to move freely through the patient’s room and help them focus on the patient instead of facing the wall as they document important care information. And gone are the head walls of the past; now, the beds and equipment are mobile so patients can be moved within the room as appropriate, allowing them to look out the window more easily, for example.
One thing patients and families will notice right away is that the patient care units in the new Surgical Tower no longer have nursing pods throughout the floor. St. Joseph’s has seen an evolution in care from one nursing station to several pods to this new model of handling care transitions and communications right in the patient’s room. This allows more open communication between caregivers, patients and family members, a hallmark of the relationship-based care approach at St. Joseph’s.
Flexible Design Reduces Patient Transfers
Each room is “acuity adaptable,” which means caregivers can deliver the equipment they need to care for the patient rather than move the patient to the equipment. Future goals include equipping the rooms with EKG monitoring systems, for example.
Workspaces Allow for Collaboration
There are quiet, spacious workspaces throughout the new floors where physicians can document/dictate orders and case managers can work with patients and families. Lots of storage and counter space provide ample room for care teams to have access to the tools they need to collaborate with one another.