Before You Begin

Welcome to St. Joseph’s Health. You'll need to complete a variety of important action items to ensure a smooth onboarding process. This portal will help guide you each step of the way.

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New Hire Mandatory Process

Throughout the onboarding process most communication will come through email. Please watch for multiple emails between now and your scheduled start date. Be sure to check your spam/junk folder if you don’t see an email within the timeline below.

St. Joseph’s Health is a member of Trinity Health. Some of the emails and communication you receive may come from Trinity Health.

This step will be completed through Sterling. Watch for an email from and follow the instructions. This process may take multiple weeks, so it is important to fill out the information as soon as possible.

After you enter your information into Sterling, the report can be processed while other pieces of the pre-employment process are completed.

It is important to fill out the Employment Verification portion as accurately as possible. Please do not include any unpaid/volunteer opportunities, or employment outside of the United States, as Sterling will not be able to verify it. Sterling may email you directly to request additional documentation or contact information if they are unable to complete the verification. Please contact Sterling at 833-780-7902 ext. 2003 if you need assistance.

This step will be completed in Workday (Candidate).

All 3 tasks (Offer letter, Social Security Number, Personal Information) must be fully completed before we will be able to proceed.

Click here for instructions. For technical assistance, please contact the HR Service Center at 877-750-4748 and press option 3.

Please reference your “Welcome to St. Joseph’s Health” email sent by your Talent Acquisition Partner (Recruiter). This email has an attachment that includes your personalized WellNow Services Authorization Form (see sample below).

Once you choose a WellNow location from this link please print your WellNow Services Authorization Form and bring it to the location or forward it to the location that you have chosen via email. You can locate the email address by clicking on the location that you choose (see highlighted samples below). Walk-ins are welcome or you can make an appointment.


You are responsible to schedule your appointment.

Once you have completed your Drug Screen contact the Employee Health Office at 315-448-5581 (press option 1). As part of the hiring process, you will be required to have a pre-employment health assessment with St. Joseph’s Health Employee Health Office prior to your orientation date.

Your Pre-Employment Health Assessment Appointment is an assessment that includes a review of the functional requirements of the position and a blood draw = all provided at no cost to you. Download our address, map, and parking information.

Complete the Employee Health Packet Prior to your scheduled appointment, make sure you click on submit when done Employee Health Packet.

Appointments can last approximately 2 hours.

You will need to bring the following to your appointment:

  • Immunization records you have or documentation of positive titers for Measles, Mumps, Rubella, Varicella and Hepatitis B (if you have completed the vaccine series) and a copy of a PPD (TB skin test) or lab result for QuantiFERON Gold for TB screening if you have had one completed in the last 12 months. Also, please bring documentation of your COVID Vaccine as well as a copy of your Flu Vaccine if you have received it for the current Flu season. If you don’t have your immunization records, blood work to check titers will be done at the lab in the Medical Office Center on the day of your appointment. Meeting the immunization requirements is a condition of employment. Candidates may not join St. Joseph’s Health until the requirements have been met.

After your Health Assessment, you will meet with an Onboarding Coordinator and you will be required to show two forms of ID for your I-9, please visit the Official Website of Homeland Security for a list of acceptable documents.

SMILE! You will also have your picture taken for your ID badge at this time.

Don’t forget to bring your parking garage ticket.

This step will be completed as part of your Workday onboarding tasks

To complete your I-9 Verification it is a two-step process:

Step 1 – Complete Section 1 of the I-9 form by clicking on the Equifax link that is embedded in your I-9 Onboarding Task in Workday. CLICK HERE, for the job aid on how to complete the form.

Step 2 – Present your documents to the Onboarding Coordinators after your pre-employment assessment.  Please visit the Official Website of Homeland Security for a list of acceptable documents.

You may not see all information initially, as forms are signed additional forms will populate (your onboarding progress wheel will populate as you complete tasks).

  • Review and/or Update Contact Information
  • Add or change emergency contact
  • Veterans’ status identification
  • Conflict of Interest, Confidentiality and Network Access Documents
  • Disability Self Identification
  • I-9 (If already completed in Equifax just hit the “submit” button to skip)
  • Add payment elections
  • Update Tax elections
  • Change Benefit for Life event (if benefit eligible you will receive this task)
  • New Hire Documents (Photo Acknowledgement form, Healthcare Reform, Conviction Agreement)

If you run into any problems contact one of our Onboarding Coordinators, at 315-744-1874 or at 315-726-7108.

If your position requires specific education, licensure, or certification please reply to your "Welcome to St. Joseph's Health" email with this information attached.

Please monitor your email regularly and respond quickly to any request that is sent.

Please Note: In order to start on time all required information must be completed prior to orientation.

A detailed email will be sent to you the Friday prior to orientation with a variety of information to include:

  • Location
  • Time
  • Directions
  • Parking