Commitment to Quality

Safe and Healing Environment

St. Joseph’s Health is committed to providing our patients the highest quality care in a safe and healing environment. As the first hospital in Central New York to earn Magnet recognition for nursing excellence—a nationally recognized benchmark to measure patient care quality and patient safety—St. Joseph’s Health Hospital was one of the first 30 hospitals in the nation to achieve ISO 90001 certification for its quality management program.

The Centers for Medicare and Medicaid Services (CMS) awarded St. Joseph’s 3-stars for quality—the highest for a large hospital in our area; we received the highest rating among Syracuse hospitals from Healthgrades for cardiac surgery, coronary interventions, spinal surgery and surgical excellence; the highest ratings from the Society for Thoracic Surgeons for cardiac surgery; and US News and World Reports ranked St. Joseph’s Health Hospital as the #1 hospital in Syracuse, NY.

How We Measure Our Performance

Hospital quality indicators are typically a set of measures that allow a potential patient, family member or significant other to understand how well the quality and safety of care is at a hospital. These generally accepted measures assess a hospital’s clinical performance and overall patient outcomes. Virtually all US hospitals are measuring the safety and quality of care provided to patients within their organizations. The major focus is to use the measurements to promote improvements in both the delivery of care and the patient experience of care.

We share this information with all of our medical and nursing staff regularly to promote safety and quality efforts in our hospital and health system daily.

To see how our hospital measures with other local hospitals, click here. To help you understand how to read these charts, we provide answers to many common questions.