DNV Notice

St. Joseph's Hospital Health Center is accredited by DNV Healthcare Inc. DNV Healthcare is committed to improving the quality and safety of care provided by health care organizations. Accreditation means that the hospital has demonstrated compliance with organizational, patient care and safety standards set forth by DNV Healthcare. In addition, accreditation with DNV standards is the foundation of St. Joseph's quality management system. For more information about DNV Healthcare Inc., visit the website at http://dnvglhealthcare.com/.

Safety or Quality Concerns? If you have a concern or complaint about patient care or safety, please share  this directly with those providing the care or services to you. If you do not feel that your concern has been adequately addressed, you may contact the manager of that service area. If you continue to feel that your concern has not been adequately addressed, please contact St. Joseph's Hospital Health Center's Administration, located at 301 Prospect Ave., Syracuse, NY 13203. You may contact Administration by phone at 315-448-5880, or if you are still not satisfied with the response, you may report your concern or register a complaint with the following:

DNV HealthCare

Phone: 1-866-523-6842
E-Mail: hospitalcomplaint@dnv.com