Home | Donate | Careers | Contact Us | Physicians | 1.888.STJOES1
Patients & Visitors
Page Title Background Image
Home - For Patients - Your Stay - Patient Bill of Rights

Patient Bill of Rights

As a patient in the hospital in New York state, you have certain legal rights that we are committed to protecting and promoting. The Patient's Bill of Rights outlines these rights to you.
As a patient in the hospital in New York state you have the right, consistent with law, to:
  1. Understand and use these rights. If for any reason you do not understand or you need help, the hospital MUST provide assistance, including an interpreter.
  2. Receive treatment without discrimination as to race, color, religion, sex, national origin, disability, sexual orientation, source of payment, or age.
  3. Receive considerate and respectful care in a clean and safe environment free of unnecessary restraints.
  4. Receive emergency care if you need it.
  5. Be informed of the name and position of the doctor who will be in charge of your care in the hospital.
  6. Know the names, positions and functions of any hospital staff involved in your care and refuse their treatment, examination or observation.
  7. A no smoking environment.
  8. Receive complete information about your diagnosis, treatment and prognosis.
  9. Receive all the information that you need to give informed consent for any proposed procedure or treatment. This information shall include the possible risks and benefits of the procedure or treatment.
  10. Receive all the information you need to give informed consent for an order not to resuscitate. You also have the right to designate an individual to give this consent for you if you are too ill to do so. If you would like additional information, please ask for a copy of the pamphlet "Deciding About Health Care — A Guide for Patients and Families."
  11. Refuse treatment and be told what effect this may have on your health.
  12. Refuse to take part in research. In deciding whether or not to participate, you have the right to a full explanation.
  13. Privacy while in the hospital and confidentiality of all information and records regarding your care.
  14. Participate in all decisions about your treatment and discharge from the hospital. The hospital must provide you with a written discharge plan and written description of how you can appeal your discharge.
  15. Identify a caregiver who will be included in your discharge planning and sharing of post-discharge care information or instruction.
  16. Review your medical record without charge. Obtain a copy of your medical record for which the hospital can charge a reasonable fee. You cannot be denied a copy solely because you cannot afford to pay.
  17. Receive an itemized bill and explanation of all charges.
  18. View a list of the hospital's standard charges for items and services and the health plans the hospital participates with.
  19. You have a right to challenge an unexpected bill through the Independent Dispute Resolution process.
  20. Complain without fear of reprisals about the care and services you are receiving and to have the hospital respond to you and if you request it, a written response. If you are not satisfied with the hospital's response, you can complain to the New York State Health Department. The hospital must provide you with the State Health Department telephone number.
  21. Authorize those family members and other adults who will be given priority to visit consistent with your ability to receive visitors.
  22. Make known your wishes in regard to anatomical gifts. You may document your wishes in your health care proxy or on a donor card, available from the hospital.


In addition to the Rights guaranteed under New York law, as a hospitalized
patient, you have additional rights guaranteed to you under federal law:

  1. Receive health care without discrimination on the basis of race, color, creed, national origin, religion, gender, gender identity or gender expression, marital status, veteran or military status, arrest record, age, sexual orientation, genetic predisposition or carrier status, status as a victim of domestic violence, disability or any other protected category or characteristic in the hospital’s health programs and activities.
  2. To have a family member or other representative of your choice and/or your own physician
    notified promptly of your admission to the hospital.
  3. To formulate Advanced Health Care Directives and to have hospital staff and practitioners who provide care in the hospital comply with these directives.
  4. To be free from all forms of abuse or harassment.
  5. If restraints or seclusion are used, to safe implementation of restraint or seclusion by trained staff.
  6. As part of your participation in decisions about your treatment and discharge, you and/or your representative(s) has the right to participate in the development and implementation of your plan of care includes at a minimum, the right to: participate in the development and implementation of your inpatient treatment/care plan, outpatient treatment/care plan, participate in the development and implementation of your discharge plan, and participate in the development and implementation of your pain management plan.
  7. To have your pain managed.
  8. To be informed of your visitation rights, including any clinical restriction or limitation on such rights including the right, subject to your consent, to receive the visitors whom you designate, including, but not limited to, a spouse, a domestic partner (including a same-sex domestic partner), another family member, or a friend, and his or her right to withdraw or deny such consent at any time and not to have a restriction, limitation, or
    otherwise be denied visitation privileges on the basis of age, race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status or disability or any other status protected by law.

August 2017

Public Health Law(PHL)2803 (1)(g)Patient's Rights, 10NYCRR, 405.7,405.7(a)(1),405.7(c)

View the New York State Department of Health website for more information regarding patient's rights.