Very good
All good
I am very pleased especially at this time because I am dealing with a couple of new health issues that not only challenge me, but medical people, also. Dr. Richardson is very patient and explains things very well.
Very good.
Dr. Richardson has always been wonderful. She is so kind and caring.
Dr. Richardson was extremely thorough answering my questions and allaying my concerns or clarifying when I didn't quite understand. She really helped me understand what to do and why.
Excellent overall
Excellent care
I had trouble understanding Dr. Richardson’s nurse, but she was very willing and patient in repeating things or spelling them.
I would follow Dawn to any practice. She is that good to me!
Dr Richardson
seems very concerned about my health problems
No complaints
I didn't see my provider or her staff wash their hands or use hand sanitizer, but that doesn't mean they didn't.
great
I appreciate that Dr. Richardson gives me her full attention.
I always have a positive experience at this practice.
Excellent
Always feel respected.
While this was my fist time meeting the Doctor and was more of an information gathering appointment, she seems very knowledgable and kind. I plan to see her again.
excellent
Dr. Richardson is excellent! She listens, responds clearly and with valuable insight and information I need. She is very patient and respectful.
The team made my experience simple and enjoyable
Very satisfied with visit to this provider.
all good
Very easy to talk to.
She is one of the best doctors I have ever seen. I would never change doctors and I drive a 1:2 hour to get there. Always worth the trip
Receptionist was very pleasant and efficient.
Thanks.
Dr. Richardson is wonderful, I feel very fortunate to be her patient.
All good
Dr. Richardson s nurse carefully cleaned my ears
Great
AWESOME
I TRUST MY PROVIDER.
had to ask who she was...never identifies herself
Dr. Richardson is friendly as well as professional and is very knowledgeable.
The doctor was very sympathetic and trying to understand my concerns took a great amount of time helping me
I was very scared about a recent health issue I was having. Dr Richardson took one look at my leg and knew exactly what needed to be done. The pain I was in is something I can't explain and because of her fast action I received the proper meds and treatment I needed. I now feel great
Trust her completely. Always spot on with her diagnosis.
Dr Richarson's manner was very calming. She is very kind and thorough.
Dr Richardson is the best primary care physician I have ever had! Knowledgeable, caring, compassionate, empathetic, amazing follow through. She genuinely cares for her patients and it comes through every time I see her!
Very caring
The doctor was very helpful.
Dr. Richardson is attentive, listens carefully and explains steps for care.
Dr Richardson is compassionate, warm, genuine, a great listen and I am very confident in her knowledge and skill
Honestly the visit with Dawn Richardson and my wife was one of the best I've ever had with my PA. Timelines and control, active discussion, communication inclusiveness between hospitals, and physicians. A plan. Comfort. (my words).
just a thank you!
Have been seeing these professionals for years... extremely satisfied
Dr Richardson took time to explain my needed care.
Responding to me as a patient but on an individual & personal basis
The provider is great. The only issue I have had is with the answering service. But I have learned to go directly to the Nurse through the portal and we can get issues addressed quickly
Always an excellent experience
I don’t feel rushed she listens and is caring
She knows her stuff
I believe that my doctor really cares about the care given in this practice and for that im very appreciative for her to be my provider as well
I needed a referral for a specialist and from the time I made the call to the time they were able to fit me in, I was extremely satisfied. They also gave me options as to how I could be seen in order to get a referral.
Dr. Richardson made me feel she understood my health issues and how concerned I was about getting better. I believe she will succeed in helping me heal.
congenial and cared for issues I was having.
Good in all areas
Staff very professional and caring. Cannot express enough my gratitude to all they did for me
Would recommend to others
As I have said, I am fortunate to have her. She makes me feel comfortable when I’m there,she ihas taken excellent care of me for many years and she is by far the best doctor that I have ever had.
She listens and is caring.
She is outstanding
Very pleased
They are courteous and professional, I always leave the office feeling good about myself and my care!
Love her
Didn’t see provider. She was in office but sent in the NP
She was very good except with the thyroid issue
Dr. Richardson heard my concerns, evaluated my symptoms, and showed remarkable compassion in responding with appropriate treatment. I felt respected and valued. She was wonderful and everything an M.D. should be.
Great!
Very pleased!
Answers all my questions and refers me to another doctor if necessary...great staff
Dr Richardson takes time listening to concerns and discusses plan of care. She is very attentive and kind.
The workers at all levels, from reception to Physician are very kind, helpful and knowledgeable
covered everything I came in for and any questions.
always a good experience
Effective communicator.
Dr. Richardson is always great. The short wait time was appreciated. Great nurse who checked me in. Great receptionist who checked me in. Very happy staff.
I feel that they should have longer hours and some weekends. Hard to get an appointment at times.
I’m very happy with Dr. Richardson
I have great confidence in her ability to advise me on my health now, and in the future.
Courteous, understanding and compassionate
AWESOME TO TALK TO ABOUT MY HEALTH ISSUES.
I haven’t had any luck with doctors in the past, this one seems very nice and good
Dr Richardson and Nurses are always there with an answer
Dr, Richardson listens and resolves issues
Dr. Richardson was someone I felt very comfortable with even though it was my first visit.
Will continue with this health care provider
She is always a good listener and helpful
The provider studied the chart and asked pertinent questions about Jame's health
Good
The doctor wasn’t rushed and very knowledgeable
dr is always ready to explain any of my questions.
Listens and discusses everything with you.
Dr. Richardson is a new provider for me. I felt very comfortable with her.
Was prepared
she’s the best
I can talk about anything to my doctor.
Dr. Richardson has been consistently happy to discuss practices I have heard of or read about and it makes it very easy to learn more about the care I receive and boost my confidence in the team there and that I am receiving care based on recent/current best practices.
She makes you feel very comfortable and explains things so you understand
Dr. Dawn Richardson is top notch. She listens to me and works off of my questions and concerns. She never assumes anything like other Drs I've dealt with in the past.
I am very satisfied with my care
Very nice friendly people
I was really impressed with Dr's attentiveness and thoroughness. I didn't feel like she was rushed to get to the next patient
I went into the office feeling great and left feeling stressed out and judged
It was excellent. I especially like that when I see other medical professionals and have tests results sent to Dr. Richardson, she always puts her feedback in my portal as well. I trust her health opinion as she knows me as a whole person and can ease any concerns I may still have.
Dr Richardson is a great doctor
Dr Richardson takes the time to listen to you. She is just so kind. I absolutely adore her.
We have been going to Dr. Richardson for quite awhile now and have always been pleased.
She listens doesn’t rush me she is thour
Has always been there for me - caring
Very good and caring provider
Always leave with positive answers
Dr Richardson always spends time with. Do not feel rushed.
I would recommend Dr Richardson
I have never felt so comfortable with a health professional!!
Dr Richardson, as always, was very patient, listened attentively to my concerns, and planned my care accordingly.
Dr Richardson cares about her patients and treats me with respect. She listens and you don’t often feel rushed to move on.
did not have to wait long
Would recommend her to anyone. Just a caring individual
Only negative to experience was about 1/2 hour wait in waiting room, although I understand why this occurs.
Everybody seemed to care about doing their job well.
I wish the physician order a psychiatric referrals but according to the nurses and PA's I have to find my own.
Careful and caring
My former Primary Physician left your system and I am very happy with my new Primary Care Physician, Dr. Richardson
I like my provider I just feel like there are unnecessary delays
Positive experience.
Thoughtful and caring!
Dawn Richardson solved my medical concern
I'm glad I found Dr. Richardson as my PCP. She's excellent
we address my care together as a team all pros and cons are addressed together...
Dr Richardson is wonderful, but hard to reach between visits
Like all of my caretakers
She is warm and caring toward me.
I waited 3 hours for a televisit link and then the office closed. Didn’t even notify me.
I feel very comfortable asking for concerns to be explained and what can be done to help
Dr. Richardson was very good and answered my questions.
Very happy with her
The listening to my concerns and responding accordingly part has restored my faith in doctors
good patient interest
Even though I know they are busy I never feel rushed. Dr Richardson reminds me of the Waterloo GP that cared for our family before we moved to Syracuse in 1954.
The visit was a very good experience. Felt comfortable.
Dr Richardson is a lovely physician
Please get consent before having med students see patients
I am very appreciative of the care I received.
I didn’t feel that she was rushed during our time together.
She is always willing to answer questions about alternative treatments. She appears very thoughtful in her recommendations.
great
Very pleased with my provider.
Everyone in the office was courteous and attentive.
Would use this practice ( DR ) again,
She kept insisting that I made an appointment for a certain diagnosis. She started telling me that I didn't have the diagnosis and explaining what the correct diagnosis was. I asked her why she was referring to that and she said because i made an appointment for that. I explained that I did not say that i had that diagnosis, I didn't even know what it was.
She always looks exhausted. Maybe that's te reason why she is not that friendly.
glad I have such a great doctor.
Professional and friendly - perfect mix.
Excellent care.
The doctor and nurse take the time to listen, and answer any questions or concerns you have.
Good service
She is outstanding.
Dr Dawn Richardson is the best provider I’ve ever had!!!
Provider listened to concerns and explained her thoughts related to clinical information in an appropriate manner.
Dr Richardson has always spent quality time with me, along with her NP’s
Like my doctor and her nurse
Look forward to having her as my Doctor
Good job.
Dr. Richardson is the best
I trust all of my medical care with my provider. I feel comfortable talking with her about any issues I'm having.
They are very dependable.
At my most recent visit Dr Richardson not only dealt with the reason I visited, but also asked about progress from a previous visit, talked with me about vaccinations.
This information is regarding Dawn Richardson MD! Dawn is incredible!
Excellent care
All went fine
Kind and listened to my concerns
She is very personable
