Wei-Yu Wayne Chou, MD

Wei-Yu Wayne Chou, MD

Family Medicine

Primary Contact

315-744-1675

Services & Specialties

Areas of Specialization

  • Family Medicine

Locations & Contact

Primary Location

St Joseph's Physicians Family Medicine

5100 W Taft Rd
Ste 1D
Liverpool , NY 13088

Education & Certifications

Education

Residency:
Saint Joseph's Hospital Health Center

Medical School:
St George's University School of Medicine

Board Certifications

American Board of Family Medicine

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.8 out of 5

(289 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

181 Reviews

11/14/2024

We like being able to email questions to Dr Chou. He always responds in a timely manner. He is the best doctor!

10/23/2024

Very satisfied

10/10/2024

I enjoy seeing dr Chou he is very kind and take the time to listen to you and explain everything to you

10/08/2024

Very happy with all services provided

09/17/2024

just great

09/13/2024

Excellent

09/04/2024

He was nicer than my original provider.

09/03/2024

I'm very happy with my provider.

08/27/2024

Listened attentively to my medical concern. Thank you

08/13/2024

He is a very likable fellow. Present in the moment, kind, thorough.

08/07/2024

was very good and understanding

08/06/2024

The wait time was reasonable.

08/05/2024

He takes his time to explain things so he somewhat educates you

08/02/2024

I always feel so much more hopeful when I leave his office

08/02/2024

Dr. Chou is very knowledgeable and explains things very well.

07/30/2024

Ninguno.

07/29/2024

As a first time meeting, it was a pleasure to meet Dr. Chou and staff.

07/22/2024

This provider was very capable. I *am* upset that I was lied to about the $100.00 gift card to Walmart! I go to see my doctor often enough that I didn't NEED a virtual visit!

07/15/2024

All in every thing is a great experience

07/11/2024

Not happy that my physician left your practice but I could not be happier with Dr. Chou. He listens!

06/21/2024

they wear gloves so the question about washing hands wasn't revelent

06/10/2024

Thankful for this Dr

05/20/2024

Feel comfortable with service and attention.

05/13/2024

I feel like I'm finally getting the help i need

05/08/2024

Best dr ive had in years.

04/30/2024

Dr. Chou is an excellent doctor

04/25/2024

Since I started seeing Dr Chou and told my wife and daughter about how great he is, both are now patients of his.

04/25/2024

great want to keep this doctor

04/25/2024

Just that I'm glad I have a new provider.

04/19/2024

Good sense of humor, pleasant, medically astute and insightful

04/18/2024

My blood pressure stays in good range now, not "white coat syndrome". LOL

04/15/2024

It was hard at first to get an appointment with Dr. Chou but my son doesn’t want to see anyone else. Dr. Chou is the best!

04/03/2024

I like seeing dr Chou

04/03/2024

The dr and his medical staff were very nice

04/02/2024

Dr, Chou is an excellent Dr. In all ways. He listened to me as well as have me good advice and patient care.He is a Dr that deserves a number 100 percent!

03/21/2024

Prompt and courteous

03/19/2024

I was asked in this survey if my provider washed his hands prior to seeing me. I indicated"never" because I did not actually see him wash his hands whether he did prior to entering the room. I would however, like to see him do this in front of my just to be 100% certain it was done. Or wear gloves.

03/18/2024

Best Dr. I've had in a long time

03/05/2024

Just like family

03/01/2024

I sometimes starve for intellectual conversation so to have one that day was refreshing like a large glass of fine wine. It was a bonus to the physical need that was met.

03/01/2024

I am excited to work with Dr Cho. His view on health care is in alignment with mine.

02/27/2024

100% satisfaction, thank you all

02/27/2024

error in dose of ozempic should not have happened once never mind 2 times

02/26/2024

Great Dr

02/26/2024

Spent time with me at a follow up visit after recent diagnosis when I had a lot of questions.

02/15/2024

Well informed and thorough

02/08/2024

Dr Chou is great listener, thouough and friendly.

02/07/2024

Has made a total difference--really working together to get me in the best health possible!

02/06/2024

My doctor

02/06/2024

Thank you

01/25/2024

He’s a great doctor. Listens to you there to help you.

01/25/2024

This was my first time meeting Dr Chou and I am very pleased with his service

01/22/2024

He was cool.

01/19/2024

first time with DR chou

01/11/2024

every thing went great

01/08/2024

I recently established with Dr. Chou due to two of my previous providers leaving the practice. I’ve also been treated by Dr. Chou in the SJ Urgent Care prior to it’s closing and have always had positive expletives with this provider.

01/08/2024

I didnt like the way he addressed my symptoms.. gave me medicine for a symptom that i dont even have. I know my body i know is wrong when i get these symptoms. He gave me no antibiotics or nothing and never checked my lungs. Just basically told me there was nothing wrong when i know there is. You dont have a sinus headache for 4 days and not have a sinus infection. I have one and he gave me nothing to treat it with so now i have to go to well now and get looked at again.

01/03/2024

Looking forward to seeing him again to see how I’m doing

01/03/2024

Thank you for the care

12/21/2023

I feel the doctor listens carefully and acknowledges all my concerns. Dr Chou is a wonderful person and I am so pleased he’s my physician.

12/21/2023

Excellent

12/18/2023

You are all friendly and I feel very comfortable going to you.

12/18/2023

Hard to get appt. Mychartbdoes allow most picture sizes. Pictures of symptoms unable to be sent

12/13/2023

Love Dr Chu..I have a lot of respect for him.knows what he’s doing help me a lot with my ilness

12/12/2023

I feel confident with the provider and his advice to me.

12/05/2023

I feel like i was treated like a drug addict because i have insomnia. I was told i was supposed to have an appt to in order for Dr Chou to write a prescription for sleep. I was see in Aug or Sept and had a follow up telemed with dr merola. In oct. She never told me that I needed a follow up or i would have made it. And why didn't she make it she knows how hard it is too get an appt with this practice. I requested a refill on the ZOLPIDEM 4 times, stopped in the office once. Called the call center twice. Finally I got a message through the portal stating the dr would not prescribe without coming in and i had to sign control paper, and drug test. I spoke to Brian in call center and the first available wad was Jan 5th. So that would mean i would suffer with sleep for 2months. I asked if i could get a prescription them and was there no. I have been taking ZOLPIDEM for over 20 yrs. I wasn't having side effects. Now i was put on Belsomra which costs me a $100. Per month. I am retired and can't afford this. And to top it off the Belsomra is not working and i am having side effects from it. . Which Dr Chou said if your drug test comes back negative i will send the Belsomra in and hopefully your insurance will cover it.!. I have had 8 primary drs that have left. 10 if you include dr Kristen Merola and Dr Chou. I also wonder why i would be.assigned to dr merola at 7 months pregnant when she would be leaving on maternity. Ive had other specialists appts and they ask who is your primary. I don't know what to tell them. I thought the reasons you have a primary dr is they get to know you and your body. So i have to say i am not happy lately with this practice and my last 2 providers. It is also extremely disappointing and difficult to get an appointment. Think is why i would not recommend this practice. Oh i forgot to mention that my husband's provider has also left.

11/29/2023

Dr Chou under stands me very well and that is a plus.

11/29/2023

He was absolutely marvelous, took the time to talk to me with respect, as I seem to have depression, or anxiety, know matter what he was marvelous.. thank you for asking 💚�💚🎅🧑🎄

11/24/2023

One of the best appointments I've had in a long time. I didn't feel like I was rushed out the door

11/15/2023

More than a provider. Id feel a lot more lost without him.

11/15/2023

Could have had extra minute or two to reflect on my health issues to ask about other problems brought on by my current health situation, Believe we covered everything had a question or two after the Doctor left but that is common to happen almost every time I have a office visit.

11/11/2023

Excellent

11/11/2023

I have been going to Dr. Chou for the last couple of years and I feel like he cares about my health and for me as a person. I hope he will be at your practice for many years yet to come.

11/08/2023

I trust Dr Chou and his diagnostic ability.

11/08/2023

My Dr cured what Upstate Hospital discharged me with

11/04/2023

Dr Chou was thorough, knowledgeable, cordial.

11/03/2023

Took the time to take my BP multiple times, mine is always normal and itc was the first time it was elevated

10/28/2023

After the visit i am more aware of the things that i need to do to better care for myself

10/28/2023

This was a new provider and I was worried a little but it was excellent all around.

10/28/2023

i am very happy that Dr. Chou and his nurse are my providers

10/25/2023

I find this provider very easy to talk with after only a couple of visits.

10/25/2023

Excellent care and listens to patients

10/25/2023

My new PCP has been excellent the 2 visits I’ve been with him. Dr. Chou. Will he still be there 2years from now is my concern.

10/18/2023

Doctor Chou is attentive, calm, friendly, knowledgeable, passionate, trustworthy, simply an excellent doctor.

10/10/2023

Dr. Chou and his nursing staff are all top notch!

10/01/2023

I will never recommend your facility if your doctors are like that I lived dr Kennedy but he left and since then I have been with three different physicians I am disabled and this is so frustrating

09/30/2023

Dr Chou and the staff were great.

09/30/2023

Very pleased with this dr

09/29/2023

I was very impressed with Dr.Chou

09/27/2023

He understands very much foreigners.

09/26/2023

Would not return; am seeking a new Dr. Dan the nurse was AWESOME

09/25/2023

great doctor

09/24/2023

Good, put Paul on high blood pressure med

09/22/2023

Again, great staff!!!!!

09/21/2023

Probably the best Doctor I have ever had. Knowledgeable and takes time to explain things.

09/19/2023

outstanding doctor

09/18/2023

Everything is good

09/13/2023

After being with the same Primary Care Doctor for years I expected the transition to be a little uncomfortable. It turned out to not be uncomfortable at all.

09/13/2023

Friendly and caring and compassionate.

09/06/2023

Personable, caring

08/23/2023

Was my 1st time meeting him he was very nice

08/23/2023

Well explained feedback

08/19/2023

Good

08/19/2023

Hes was a wonderful dr. Very blessed to have him as my new dr.

08/18/2023

Very happy with Dr Chou

08/17/2023

I had nothing but a Good Experience.

08/15/2023

Love this practice...

08/15/2023

Is fine

08/14/2023

Very happy with my visits to dr chou. And its a little trial and error with my condition bit hes doin a great job

08/10/2023

I can't say enough good things! Very pleased with everyone!

08/09/2023

Dr Chou is the best doctor that I have ever had. He now sees both my daughter and my wife.

08/09/2023

Great dr.

08/08/2023

He makes sure I understand what he is saying about my health and often draws very helpful pictures to communicate my condition and the suggested care plan.

08/07/2023

I also had my children in the room with me. He spoke with them and tried to build a new foundation as my new primary.

08/05/2023

The survey says it all - you have a GREAT staff who are genuinely concerned with the patients care!!!

08/03/2023

Dr Chou is a very good doctor in fact my brother is also his patient

08/02/2023

Very positive experience.

08/02/2023

Dr. Chou is an excellent Doctor

08/02/2023

He's just the type of doctor you want when you don't feel well

07/26/2023

Dr Chu and Nurse Danny. Great team

07/25/2023

Dr. Chou was kind and encouraging during a pretty painful procedure. He also talked his students through it while still reassuring me. He could have been rude ir rough or uncaring, and id still give him a hugh rating because he seemed to .know what he was doing, and ge dud ut extremely well. The kindness and reassurance were icing on the cake.

07/24/2023

Great

07/22/2023

Dr Chou was the best out of all your providers I have seen in 3 years . You need to hire more like him.

07/19/2023

Very happy with Dr Chou

07/17/2023

Very friendly

07/14/2023

I can't say enough how great every one was

07/11/2023

nice guy

07/09/2023

Very good doctor I have a lot of respect for him

07/03/2023

It was my first visit so it went as smooth as it possibly could have.

06/29/2023

grateful to be accepted in to practice after previous provider retired.

06/26/2023

Don't lose this doctor. Or scare him away.

06/23/2023

1st Doctor in 5 years to listen to and answer my questions hope he stays

06/22/2023

I waited two to three years to become a patient of Dr. Chou. I am so thankful to finally claim him as my Primary Care Provider!

06/21/2023

It was a very good experience.

06/17/2023

Dr.Chou was very good!!!

06/17/2023

Dr. W Chou was very easy to communicate my concerns.

06/15/2023

Hopefully, he will continue to be a doctor that I want to continue with.

06/10/2023

Very good easy to talk to

06/08/2023

The doctor was wonderful. The phone service is atrocious.

06/07/2023

Very comfortable with him. (I'm 77)

06/07/2023

He calmly and clearly explained that I may have a diagnosis that I wasn’t expecting to have, he referred me to a specialist and sent in a prescription that was best suited for what I needed at the time. I appreciated his help and knowledge.

06/06/2023

I feel like I am in good hands with his approach being so considerate, thorough and holistic

05/27/2023

I would definitely recommend him to friends and family

05/22/2023

I always feel comfortable knowing that he explains every everything

05/21/2023

Be sure he is compensated well so he doesn't work anywhere else.

05/21/2023

I highly recommend Dr Chou

05/21/2023

Looking forward to have him as my primary care doctor

05/17/2023

Dr Chou is an excellent doctor and I highly recommend him to family and friends.

05/09/2023

I trust Dr. Chou with all my medical needs and I’m very comfortable having him as my primary Dr.

05/06/2023

Dr Chou was wonderful

05/02/2023

Firs.t time with Dr. Chou, he was helpful and caring

04/12/2023

No additional feedback

04/08/2023

He made me feel calm and encouraged me

04/08/2023

He didn't listen well or explain. I felt very dismissed.

04/07/2023

Gave me an exact time for something and followed through with it.

04/07/2023

Very professional

04/07/2023

Dr. Chou was pleasant and thorough.

04/06/2023

Very proffesional

04/05/2023

This is the first time I saw Dr Chou but I would be willing to switch my current provider to see him. Excellent bedside manner and very knowledgable

04/04/2023

My Doctor is the best one

04/04/2023

Great team in Dr Choi’s office. He is the best.

04/03/2023

Will ask for Dr. Chouy going forward.

04/01/2023

The entire provider staff is an exceptional team who all demonstrate their interest in caring for my healthcare needs.

03/08/2023

Excellant doctor

03/08/2023

Was very happy with the care I received.

03/02/2023

If I lived in the area of the provider, I would switch to him for my doctor.

02/21/2023

Got a prompt, same day, appointment.

02/21/2023

He was very helpful, and listened to me.

02/08/2023

Very attentive and knowledgeable

02/02/2023

Please establish some type of reward system for all employes. Ex. certificate, gift card., etc. I fill out these surveys as in patient and out patient. The only one it benefits is your co. in order to keep the contract. Give a certificate and contact res. and other stores for gift cards. This also increases their sales. So boost moral and people will want to work for you!

01/22/2023

Outstanding he care about my health i will give him five-star

01/12/2023

Very thorough

01/11/2023

He was very nice and helpful

12/23/2022

Dr Chou is an amazing Dr.

12/14/2022

Dr Chou explains the exam, and medicine application with excellent clarity.

11/15/2022

Really like Dr. Chou

11/12/2022

10-17-22 Dr. Chow is by far the best Dr. I have ever had at your facility! Sharon Kelly should get a big raise and a certificate of appreciation. All during covid she would call to see how I was, relay messages for scripts etc. because it was impossible to get to anyone at the facility. I refer to her as my life line. She takes her time with you and is very pleasant besides. She is an outstanding nurse and studying at the same time. like a life line to get through to the facility. All during the pandemic she would relay messages

11/03/2022

Knowledable and professional

11/03/2022

He's very good

11/03/2022

Everything went very well.

11/03/2022

I know Dr. for a long time . I found a new Dr . Nice .
Show more