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About St. Joseph's
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Home - Who We Are - Commitment to Quality

Commitment to Quality

St. Joseph’s is committed to providing our patients the highest quality care in a safe and healing environment. As the only CNY hospital to earn Magnet recognition for nursing excellence—a nationally recognized benchmark to measure patient care quality and patient safety—St. Joseph’s was one of the first 30 hospitals in the nation to achieve ISO 90001 certification for its quality management program. Additionally, the Centers for Medicare and Medicaid Services awarded St. Joseph’s 3-stars for quality—the highest for a large hospital in our area; we received the highest rating from HealthGrades for orthopedic surgery, and the highest ratings from the Society for Thoracic Surgeons for cardiac surgery; U.S. News and World Reports ranked St. Joseph’s as the “Best Regional Hospital” in New York; among many more top rankings.

How We Measure Our Performance

Hospital quality indicators are typically a set of measures that allow a potential patient, family member or significant other to obtain a perspective on how well the quality and safety of care is at a hospital.  These measures are generally accepted ways to assess a hospital’s clinical performance and overall patient outcomes. Virtually all U.S hospitals are measuring the safety and quality of care provided to patients within their organizations. The major focus is to use the measurements to promote improvements in both the delivery of care and the patient experience of care.

This information is shared with all of our medical and nursing staff regularly to promote safety and quality efforts in our hospital and health system on a daily basis.

To see how our hospital measures with other local hospitals, click here.

To view our nursing staff-to-patient ratios for inpatient units, click here to view our Nursing Staffing Guide.