Austin Tsai, MD

Austin Tsai, MD

Family Medicine

Primary Contact

315-663-0059

Services & Specialties

Areas of Specialization

  • Family Medicine

Locations & Contact

Primary Location

St Joseph's Physicians Primary Care

4000 Medical Center Dr
Ste 104
Fayetteville , NY 13066

Education & Certifications

Education

Medical School:
Ross University School of Medicine at Picardi Portsmouth

Residency:
Saint Joseph's Hospital Health Center

Board Certifications

American Board of Family Medicine

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.90 out of 5

(171 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

68 Reviews

04/09/2024

Dr. Tsai has always been attentive and helpful/

04/09/2024

I really like Dr. Tsai but with all his other "Epic" duties he isn't available much

04/05/2024

Great Dr

03/29/2024

very good and informative

03/26/2024

Dr Tsai seemed distracted at this appointment but he is usually quite engaged and listening carefully.

03/15/2024

Great!

03/15/2024

he's great and my whole family feels the same way

03/12/2024

They listened to my concerns and I did not feel rushed. I appreciate that!

03/08/2024

He listen and tries to resolve all issues not just one but overall he keeps trying until something works!!!!

02/27/2024

Dr Tsai serves with integrity. Both, to his position and for the patient.

02/27/2024

He will be my family and my physician as long as he is practicing medicine

02/15/2024

Always a positive experience and help I may need

02/13/2024

The wait time in exam room was unexpectedly long with no explanation..

01/30/2024

Good repoire

01/23/2024

I hope he continues to be a primary care doctor at North medical! He provides excellent care.

01/19/2024

Dr Tsai is one of the best providers in the industry. Very thorough and patient centered.

01/16/2024

Compassionate, concerned. Professional

01/16/2024

Dr. Tsai always listen to me well and give me a comfort

01/12/2024

Excellent

01/12/2024

Excellent provider

01/02/2024

Very knowledgeable and shows he cares about the person. His nurse Patty has the same wonderful qualities that you do not get this day and age. Thank you

12/29/2023

He’s excellent doctor.

12/19/2023

Overall dr.Tsai is a very good health care provider who always is very clear in his explanations and provides a comforting experience when dealing with medical concerns. I was very greatful to get an appointment quite quickly to start getting the ball rolling on my health concerns.

12/14/2023

Dr. Tsai pays close attention to my concerns and addresses them with understanding and patience.

12/12/2023

So far so good.

12/07/2023

Dr Tsai, and staff top notch professionals

12/05/2023

Dr. Tsai has always been a great liste

12/05/2023

Dr Tsai is the best

12/01/2023

Thank you Dr. Tsai.

11/30/2023

Dr Tsai is a great Dr I would hate to ever lose him as my Dr I'm very comfortable with him and everyone at Heritage

11/30/2023

Comprehensive physical

11/25/2023

He listens to our caring and issues, A great Doctor and Great Nurses. Everyone makes you feel confident with with anything he says.

11/22/2023

I believe that my heath is in the best possible hands with Dr Tsai and he has enabled me to live a better, healthier life.

11/21/2023

He is an excellent Dr you are lucky to have there

11/14/2023

Nurse was great

11/10/2023

Dr Tsai listens to my needs.

11/02/2023

definitely will stay here

10/31/2023

The best, that's why I stay with them

10/30/2023

VERY PLEASED WITH DR TSAI AND HIS STAFF !!!!

10/28/2023

Waited to long for Dr. Had diarrhea st arting, and was very tired

10/23/2023

Dr. Tsai spent a good amount of time with me. I brought a friend with me for a second set of ears and he explained everything to her

10/10/2023

I’m always given good solutions to any medical problem I may have.

10/10/2023

From the check in nurses, to the room nurses and to the Doctor. Everyone cares.

10/10/2023

He listened to me

10/08/2023

My PCP and staff are wonderful to me.

09/25/2023

Dr Tsai is one of the best providers I've ever dealt with.

09/05/2023

Always a pleasure seeing the team at heritage.

08/31/2023

I always receive excellent care from Dr. Tsai and his nurses

08/26/2023

Very good

08/21/2023

I mentioned that I needed my earwax removed. That didn't happen. Everything else was attended to.

08/19/2023

The doctor is very personable, caring and knowledgable

08/17/2023

No complaints always feel well taken care of!!

08/13/2023

Doesn’t rush you and explains things.

08/12/2023

Very satisfying and reassuring.

08/12/2023

Is proactive at covering overall heath profile

07/17/2023

Dr. Tsai is one in a million. He's the most caring, concerned gamily doctor I've ever had. He guided me through a 6 month difficult medical crisis and was there for me whenever I needed advice, no matter the day or time. I think Trinity Health and St Joseph's are extremely fortunate to have him as one of their practitioners. .

07/11/2023

I never feel like Dr Tsai has rushed to any diagnosis or treatment.

06/25/2023

Dr. Tsai and everyone in the office are wonderful!!

06/20/2023

This doctor is excellent. He’s also overworked. He cares, which is rare.

06/15/2023

The intake nurse was great informative kind and witty Dr. Tsai as always open gracious knowledgeable kind going to the doctor can be scary.

06/06/2023

Friendly interaction

05/14/2023

Great

05/13/2023

Dr Tsai was recommended to me many years ago by my parents who are patients of his. I have since recommended Dr Tsai to acquaintances of mine who also hold Dr Tsai in high regard.

05/03/2023

Dr Tsai always shows concern and interest in my problems. Offers several solutions if needed

05/02/2023

Dr. Tsai is by fair one of the best family doctors I have ever seen

05/02/2023

Doctor and nurses are great. Not sure about Trinity Health care as a whole!

04/30/2023

I usually don’t wait long to be seen but I don’t know what happened on that day and the did apologize for the wait.

04/25/2023

Again, just thankful for being dr. Tsai’s patient