Austin Tsai, MD

Austin Tsai, MD

Family Medicine

Primary Contact

315-663-0059

Services & Specialties

Areas of Specialization

  • Family Medicine

Locations & Contact

Primary Location

St Joseph's Physicians Primary Care

4000 Medical Center Dr
Ste 104
Fayetteville, NY 13066

Education & Certifications

Education

Medical School:
Ross University School of Medicine at Picardi Portsmouth

Residency:
Saint Joseph's Hospital Health Center

Board Certifications

American Board of Family Medicine

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.9 out of 5

(135 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

42 Reviews

08/15/2025

Great doctor

07/18/2025

very attentive.

07/18/2025

As always he was great.

07/17/2025

Dr Tsai is knowledgeable, he listens, gives my concerns thought and then makes his decision. I trust his decisions because I feel he has my best interest at heart.

07/17/2025

Very good doctor. One of my favorites

07/15/2025

He is great.

07/01/2025

He's a great Dr!

07/01/2025

Would highly recommend him to others

06/27/2025

Dr Tsai is a wonderful, compassionate person

06/26/2025

Never A Hard Time

06/24/2025

DR TSAI ALWAYS TAKES HIS TIME AND IS VERY THOROUGH

06/20/2025

Saved my vacation

06/20/2025

We had difficulty with my Blood Glucose monitor and the staff took care of it right away

06/17/2025

He clearly shows concern for my wellbeing.

06/17/2025

Dr Tsai and staff (Patty especially) really care. Their concern is genuine and I really appreciate them. Any way you can, please make their life easier as they are special to us patients.

05/27/2025

I am lucky that Dr. Tsai was able to accept me as a patient when my previous doctor retired.

05/27/2025

Please don鈥檛 change !1. 100% Great now's

05/22/2025

you never feel rushed with Dr. Tsai, He takes the necessary time to explain everything and answers all your questions.

05/22/2025

Responds to messages as well

05/20/2025

Made notes on all my questions and comments

05/08/2025

I feel very fortunate to have Dr. Tsai as my physician. I trust him with my health care.

05/02/2025

DR TSAI ALWAYS TAKES THE TIME TO EXPLAIN EVERYTHING TO US IN A VERY CLEAR MANNER

04/25/2025

Very efficient.

04/24/2025

I would only add that I am very glad to be a patient of Dr. Tsai鈥檚

04/15/2025

Great office

04/01/2025

Dr. Tsai gave me the impression he was ready to spend as much time as necessary to answer my questions instead of flipping through the exam and talking to his computer.

02/07/2025

Helped me obtain a discount for my prescription.

02/07/2025

Very clear with communication

02/06/2025

I feel respected and listened to

01/28/2025

Excellent

01/21/2025

My healthcare is made easier because Dr Tsai makes it easy

01/07/2025

NEVER LOOKS AT HIS WATCH

12/13/2024

Very caring doctor. I appreciate that he listens & interacts with his patients

12/13/2024

When I first sat down I was called in almost immediately .I was surprised like wow that was quick so she gets me in a room and asks tell me about the pain your having..I never said anything about any pain all I mentioned at the front desk was a slight cough.. they had me confused with another patient

12/12/2024

Never feel rushed

12/06/2024

I trust him

11/19/2024

Thoughtful and compassionate

10/22/2024

Just glad Dr.Tsai is my primary physician

10/18/2024

I appreciate the care provided by both Dr. Tsai and nurse Patti

10/08/2024

Dr. Tsai is first rate, super intelligent, listens, analyses, and finds solutions.

09/17/2024

First time I鈥檝e seen him but he was genuinely friendly and made me feel very comfortable

08/30/2024

Been with Heritage and Dr Tsai for many years 's.. The very best Doctor's
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