Virtual Care

Virtual Care
In this section

Getting the Care You Want and Need is Simple, Secure and Convenient

What is an online visit?

St. Joseph's online visits are a safe, secure (HIPAA compliant) way for patients to be connected with a provider anytime from anywhere. Your visit takes place using your phone, desktop, laptop or tablet.

How does it work?

Current MyStJoseph’s account holders can use the link below to schedule a visit.
Video Visits are open to the public and insurance billing is available. 
Conditions we treat are listed in the FAQs below.

Video Visit


Do you have minor medical concerns and need urgent care today? Schedule a Video Visit with one of our providers.
Schedule an online video visit with one of our providers via mySt.Joseph's


If you do not have MyStJoseph’s Portal account, call
315-744-1600 to schedule a Video Visit

Get Started

Not sure about which option to choose? Read more about the options available to you here:

No waiting rooms. No downloads. No hassles.

Conditions We Treat

St. Joseph's Health Virtual Visit is a great way to get help for:

  • Cough
  • Pink Eye
  • Sinus Pain
  • Urinary Tract Infection (Uti) Or Urinary Frequency
  • Allergy
  • Back Pain (Minor)
  • Cold Sores
  • Bruises (Minor)
  • Diarrhea
  • Fevers (Mild)
  • Gout
  • Headache (Mild)
  • Heartburn
  • Lymph Node Swelling
  • Motion Sickness
  • Mouth Sores
  • Rashes
  • Runny Nose
  • Sore Throat
  • Sprains Or Strains
  • Vomiting

Connect online with a provider to address minor ailments.

Schedule My Video Visit Now

We've created a screening questionnaire based on CDC guidelines to help determine the most appropriate level of care for you. All coronavirus (COVID-19) screenings are free of charge.

  1. Complete an online health interview: 5-15 minutes
    1. Answer a series of questions about how you are feeling and the symptoms you are experiencing—just as you would during an in-office visit.
  2. You will be given guidance on next steps for you to take based on your answers, including recommendations to contact a physician for further evaluation.
    1. If you require further evaluation, we have excellent, board-certified providers who are accepting new patients.

Start a Screening Now